• Add visualsp-online.sppkg to SharePoint App Catalog

    Here are the steps to implement the new version of the VisualSP application extension for SharePoint Online. (For more advanced cases, you may want to install via PowerShell). Download the visualsp-online.sppkg package to your desktop. Open the Microsoft 365 Admin center and navigate to the SharePoint admin center -> More...
  • Create an Auto-Loading Help Item with Every Page Visit

    Scenario: You have a Human Resources page where you would like to display a notice every time a user visits the page.  Solution: VisualSP can be configured to display a help item multiple times in the Auto Show on Load configuration area in the Load Behavior section of the Editor window. Add...
  • “The application catalog does not exist” error

    Encountering "The application catalog does not exist" error while using the VisualSP Configuration Wizard can be a roadblock, but fear not – we've got you covered. In this concise support article, we'll guide you through the solution and get your VisualSP Configuration Wizard back on track. Scenario You are using...
  • Minimum Requirements

    OS Minimum Requirements There are no minimum requirements for operating systems. Which browsers work with VisualSP VisualSP supports several commonly used web browsers, such as Google Chrome,  Mozilla Firefox, and Microsoft Edge on desktop operating systems. Viewing The following table summarizes the support levels of typically used web browsers for...
  • Creating a Multi-page Walkthrough

    With VisualSP, you can create a walkthrough that steps through multiple pages. Sample Challenge I would like to create a walkthrough that guides the user from a SharePoint site home page to the Document Library page to upload a document. Solution From the VisualSP Help window > Admin menu, click...
  • How to check for the installed version – on-line

    Ensuring that you are using the correct and up-to-date version of the VisualSP browser extension is crucial for optimal performance and access to the latest features and security updates. To check the installed version, follow these steps: Access your subscription: Open the Help tab and click the 3 ellipsis in...
  • Getting Started for VisualSP Subscription Admins

    This support article is targeted toward new customers of VisualSP, specifically: The IT team who will be deploying VisualSP across your organization Users who will be administering VisualSP as the Subscription Administrator IT Team VisualSP can be installed, or deployed, in a variety of ways. Your deployment approach will depend...
  • Configuring a Delay in a Help item

    Scenario You have created a walkthrough with a step that is attached to an element in your application that appears when the user clicks on a link. However, that step doesn't appear when you preview the walkthrough. This happens because the target element for the next step has  not loaded...
  • How to Embed a Microsoft Stream Video in a Help Item

    Learn the quick and efficient way to embed Microsoft Stream videos into your VisualSP Help Items. This guide is tailored to VisualSP Admins and Editors, providing clear instructions on grabbing the essential embed code from Microsoft Stream. Streamline your content creation process and enhance user engagement with the power of...
  • Uninstall the Browser Extension

    If you need to uninstall the extension, the steps are below. However, we would love to hear from you to understand the reasoning for uninstalling it. Reach out to us at any time and we'll be in touch ASAP! Internet Explorer To Disable the extension: Click the gear icon in the...