• Unpublish help items in bulk

    If you have many help items you want to unpublish, follow these steps. Go to VisualSP menu -> Manage My Subscription -> Help Items Select the help items you wish to unpublish Click the Unpublish Items button Your Help items are now unpublished.
  • Create a banner

    Subscription Administrators and Editors can create a banner that appears at the top or bottom of the page on both classic and modern pages. Go into the help editor window by clicking the green Add Help Item button. In the Viewer / Media Type drop down, select Banner. Select the...
  • Hide the help tab or change the text of the help tab

    Subscription Administrators can either hide or change the text of the VisualSP help tab from any application. To do so, go to Manage My Subscription and scroll down the Manage Subscription page to the Look and Feel section. Click on Toggle Look and Feel Advanced Properties. Here you can select...
  • Inline help toggle click event appears to flash

    For VisualSP Classic customers who are on SharePoint on-prem, there has been reported an issue with the inline help toggle that makes it appear to flash when the user clicks on the toggle. This is what it looks like: This problem has been reported in isolated cases and appears to...
  • Current status

    This page will list any issues we are experiencing. All applications are running normally.
  • Capture compliance acknowledgements using a SharePoint list

    If your organization has to meet government regulations and compliance issues, you can use VisualSP to capture acknowledgements from your users that they have read and understood the compliance statement. This can be done simply with the combination of a VisualSP walkthrough and a SharePoint list that will capture the...
  • Gallery of Help item templates

    Deliver personalized, self-service user experiences with real-time, on-demand guidance in any browser-based application. VisualSP provides help to users when they need it, where they need it. This page is a library of help item templates for on-demand training and help that can be applied to any platform. Communications   Announcements...
  • VisualSP prevented from installing due to security update

    Scenario When attempting to install the VisualSP application, you receive the following error: This error occurs even when running the application “as an administrator” and the event logs show no errors. Solution This is caused by the “ClickOnce Trust Prompt Behavior”: https://msdn.microsoft.com/en-us/library/ee308453.aspx To adjust this, simply change the values in the…

  • The “Manage Users” screen

    As a VisualSP Subscription Administrator, you have control over who has access to your VisualSP licensed content on the Manage Users page, accessible via the Users tab: On your Manage Users page you can see your Subscription Users in one tab and your  Blocked Users in another. Subscription Users The…