- Create a help item (can be a banner, Rich HTML, or walkthrough) that will auto show an any access denied page (access denied pages will have a URL syntax like this: https://<domain name>.sharepoint.com/sites/<site name>/_layouts/15/AccessDenied.aspx)
- Create a message that says something like "Sorry you couldn't get in. Click here to search for the owner of this site and reach out to them directly for access." Include a link that opens a SharePoint list (or whatever tool you use to keep track of site owners) that the user can search to find the owner.
- Configure the help item to auto show on load with a large number such as 1-1000.
- Configure a URL filter to only show the help item when the URL contains "AccessDenied.aspx"
Access Denied use case example
Applies to:
Updated on October 24, 2022