Controlling how often a help item displays

Applies to: VisualSP
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Question: Is there a way to have a help item auto-load only once per day?

Solution: Currently there are 2 behaviors you can configure for an auto show on load help item:

  1. the number of times a help item will auto-load
  2. limit the auto-load to a certain date range

Limiting it to once per day is not available. However, here are some possible workarounds:

  1. You can limit where the help item appears by using a URL filter.
  2. You can use a banner which will stop appearing after the user clicks the 'x'.
  3. Make it an inline help item and configure it to pulse to draw their attention. It can also be configured to disappear after it has been clicked.
  4. Make multiple copies of the help item, make it auto show 1 time, and set a 1 day start and end date.
Updated on October 25, 2021

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