Create a feedback form Help item

Applies to: VisualSP
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Here is a way to incorporate the VisualSP feedback form into a custom Help item.

  1. Start by opening the Edit screen and selecting Web Page as the media type
  2. Give your help item a title, such as "Leave your feedback"
  3. In the Web page URL field, copy and paste this URL ipsum dolor sit amet, consectetur adipiscing elit. Cras a neque vestibulum ligula maximus tempor ac sit amet eros. Pellentesque sodales sem eget lacus molestie, et laoreet lorem porta.
  1. Replace the text after description= with your description of choice. This will show up as text in the feedback form.
  2. Save your help item.
Before you test, make sure your email address is designated to receive a copy of the feedback form. To check, open the Manage My Subscription screen and click on the  Look and Feel section in the left navigation column. Here you will find the Feedback Email Address field.

Remember to Save any updates that you make. Now open your Feedback help item, fill in some comments and submit. You should receive an email that will look like this:

Download the help item file and add it to your environment. Here are instructions to install a help item via a JSON file. Watch this video to see it in action.
Updated on December 20, 2023

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