- The IT team who will be deploying VisualSP across your organization , and
- Users who will be administering VisualSP as the Subscription Administrator
IT TeamVisualSP can be installed, or deployed, in a variety of ways. Your deployment approach will depend upon whether or not your organization is using Microsoft 365. If your organization will be using Microsoft 365, you will need to deploy our browser extension in order to view our Help tab. As a best practice, we recommend deploying VisualSP as a custom action onto your SharePoint Online environment even if you will also need to deploy our browser extension. For a full explanation of your deployment options, read through the VisualSP Installation / Deployment Options support article for guidance.
Subscription AdministratorThe Subscription Administrator is responsible for managing the VisualSP application. Subscription Administrators have full access to the subscription and can do the following:
- Manage users
- Manage permissions for all app scopes and create/delete security groups for all app scopes
- View analytics
- Edit/Add/Delete all help items and groups
- View draft items
Manage My SubscriptionAs a Subscription Administrator you have access to the Manage My Subscription option in the hamburger menu: The VisualSP Help System Management screen has 6 tabs plus a link to Support:
In the Look and Feel section, you can change the VisualSP tab icons to make the application blend in better with your environment.
You can also display the help tab on the suite bar, replace the tab text, change the default tab position, update the application title, and enter an email address to receive copies of any feedback that is submitted by your users through our application. On this page you will also find additional information, some of it read-only, about your subscription, such as your license expiration date, number of users your license allows, your license type, the name of the primary contact listed on your subscription, and a list of content packs included with your subscription.