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Inline help toggle click event appears to flash

Applies to: VisualSP Classic
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For VisualSP Classic customers who are on SharePoint on-prem, there has been reported an issue with the inline help toggle that makes it appear to flash when the user clicks on the toggle. This is what it looks like:

This problem has been reported in isolated cases and appears to only affect a subset of organizations that are confined to using IE.

As a work-around, we recommend turning the inline-help element off / on at the provider or farm level as appropriate. For example, if an organization may keep it on when they first launch to provide an extra guiding hand in a new environment. However, if an organization is experiencing this problem, they might plan to turn inline help off after a limited time to simplify the user interface for users on an ongoing basis. In that scenario, ongoing help would be provided by the Help ribbon and autoload help items.

Updated on April 28, 2020

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