Insert an animated GIF into a help item

If a picture is worth a thousand words, then an animated GIF is surely worth ten-thousand words. Get your message across with less confusion by using an animated GIF to illustrate the help concept you are trying to get across. Follow these easy steps to see how.

1. Upload your animated GIF into the site assets library of your site
2. Double-click on the file to open it in another tab
3. Click View original in the ribbon

   

4. Copy the URL
5. Create your help item and select Image as the Media Type

   

6. Paste the URL into the URL or Path to Image window

   

7. Click Preview to confirm the animated GIF is working

Insert animated GIF into a Walkthrough

1. Do steps 1 - 4 above
2. Create your walkthrough
3. For the step you wish to add the animated GIF to, click on Insert, then Image:

   

4. Paste the URL into the Source field

   

5. Click Ok
6. Preview the walkthrough. If the bubble is too small, you can increase the width of the bubble in the Advanced Properties section of the Editor window