Install VisualSP for Dynamics CRM

Applies to: VisualSP
Welcome to the VisualSP for Dynamics CRM installation guide. These instructions will walk you through a quick and seamless process to integrate VisualSP into your Dynamics CRM online environment.
NOTE: This deployment method works only for Dynamics CE/CRM online. It is not compatible with Dynamics on-prem versions. If you're Dynamics environment is on-prem, you will need to deploy our browser extension to the appropriate users rather than deploy a managed solution.

Watch the video

  1. Download our Dynamics managed solution package.
  2. Navigate to the Power Apps home page.
  3. Select the appropriate environment from the Environment picker at the top of the screen.

  4. Select "Solutions" from the menu to navigate to the Solutions page.
  5. Select "Managed" tab from the Solutions menu.
  6. Inside the Managed tab, select "Import Solution" from the top menu.
  7. Within the Import a solution modal, select the "Browse" button and locate the VisualSP for Dynamics managed solution you downloaded earlier.
  8. Click the "Import" button and wait for the import to process.
  9. Verify the imported solution and click the "Next" button.
  10. Set the required Environment Variable for VisualSP Subscription ID (required) and click "Import".NOTE 1: If you already have access to the VisualSP panel, you can find your 'VisualSP Subscription ID' in the Manage My Subscription page. .

    NOTE 2: If this is your first installation of VisualSP, you can find this information in the welcome email for your trial or by contacting support.
  11. Once the Import Process completes the page refreshes. Note the status message that "VisualSP In-App Training for Dynamics 365" is currently being imported.
  12. Once the import process is completed the "VisualSP In-App Training for Dynamics 365" will appear in the Managed Solutions pane and be ready for use in Dynamics 365. NOTE: The import process can take up to 45 minutes according to Microsoft documentation. In our experience, it occasionally takes up to a day. The green banner shown in this screenshot is your indicator that the process is complete.

Uninstalling the Application

Need to uninstall your managed solution? Please refer to our Deprovisioning VisualSP support page for instructions.
Updated on January 20, 2026

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