Unpublish help items in bulk

Applies to: VisualSP
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Efficiently managing help items in VisualSP is crucial for organizations looking to streamline their support content. If you find yourself needing to unpublish multiple help items at once, VisualSP provides a straightforward process to accomplish this task.

1. Accessing the Management Interface:
- Open the VisualSP help tab.
- Click on the three ellipsis symbol (three dots) to reveal a drop-down menu.
- Select "Manage all Items" from the menu. This action takes you to the management interface where you can oversee and organize your help items.

2. Selecting Help Items for Unpublishing:
- Once in the management interface, browse through the list of help items available.
- Select the specific help items you wish to unpublish. This feature is particularly useful when dealing with a large number of items that need the same action.

3. Unpublish with a Click:
- With the desired help items selected, locate and click the "Publish/Unpublish" button. This action triggers the unpublishing process for the selected items.

4. Confirmation and Completion:
- Confirm the action when prompted to ensure accuracy.
- VisualSP processes the request, and the selected help items are now unpublished.

By following these simple steps, users can efficiently manage and update their help content, ensuring that only relevant and accurate information is accessible to end-users. This bulk unpublishing feature not only saves time but also enhances the overall content governance within VisualSP. It is particularly beneficial when undergoing content updates, restructuring, or when certain information becomes outdated, allowing organizations to maintain a dynamic and relevant support environment for their users.

Updated on January 8, 2024

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