This is the archive for VisualSP Classic support articles.
Getting Started
Click for a comprehensive list of SharePoint 2010 Help Items.
End User SharePoint 2010 Videos List
Click for a comprehensive list of SharePoint 2013 Help Items.
End User SharePoint 2013 Videos List
Click for a comprehensive list of SharePoint 2016 Help Items.
End User SharePoint 2016 Videos List
VisualSP Help Videos For SharePoint 2016 Set-Up Procedure
VisualSP Help System Software Assurance & Premium Support Options
VisualSP Classic FAQ (Frequently Asked Questions)
Installation & Configuration
SharePoint 2016 Setup Package and Content Set
SharePoint 2013 Setup Package and Content Set
SharePoint 2010 Setup Package and Content Set
Activate Analytics for Enterprise for the first time
Overview of VisualSP Classic Architecture
Install VisualSP Classic onto SharePoint 2010
Install VisualSP Classic onto SharePoint 2013
Install VisualSP Classic onto SharePoint 2016
Test the Install of VisualSP Classic
Install VisualSP Classic using PowerShell
Use our Installation Wizard to Install or Uninstall VisualSP
Change the label or description for the Help tab
Enable and Disable Scripts in Help Items in VisualSP Classic
How to hide in-line Help items in SharePoint on-prem
De-Activate VisualSP Classic from SharePoint On-Premises
Guidelines for Migrating Content to SharePoint 2016
How to update your license information in an on-prem environment
Upgrade to the latest VisualSP version
Customization
Using the Built-in Help content
Overview of the VisualSP Help System Taxonomy
Enable a Site Collection to Display Help Items
Adding, Editing, and Managing Help Items – VSP Classic
VisualSP Help Provider Advanced Functionality
VisualSP Analytics in VisualSP Classic
VisualSP Classic Help System Content Pack Deployment Procedure
How to Enable and Disable VisualSP Help Provider Inheritance via PowerShell
Turning On_Off the Help tab in a site collection – on-prem
Change the color of the Help tab – on-prem
Change the default inline help icon – on-prem
Export_import the Help item XML file – on-prem
Build Help Solutions
Using the URL Filter – VSP Classic
VisualSP Classic Inline Help Targets Reference
Exporting and Importing Help Items – on-prem
Prevent SharePoint site navigation from displaying within a help item
Troubleshooting
“unexpected error occurred” message when clicking on VisualSP help items
“This content cannot be displayed in a frame” Error in VisualSP Media Dialog
VisualSP Farm Solution Troubleshooting
Troubleshooting Analytics in VisualSP Classic
Is VisualSP Classic TLS 1.2 Compliant_
“Invalid License Key” Error Message When Upgrading or Installing VisualSP Classic
Cross-Site Scripting (XSS) Protection
How to check for the installed version in SharePoint on-prem
Videos don’t play on Safari on a Mac
Inline help toggle click event appears to flash
Videos