Cache times

Applies to: VisualSP

To maintain optimal performance for all users, VisualSP employs caching for certain elements within the application. One of the key areas where caching plays a role is in the handling of help items. Understanding how caching affects help items can be particularly important for site administrators and editors.

Currently, VisualSP caches help items for a period of 5 minutes. This means that when a new help item is created or an existing one is edited and published, there may be a delay of up to 5 minutes before users can see the updated help item. While this delay is generally inconsequential for most users, it is worth noting for those who may wonder why changes to help items are not immediately visible.

By caching help items, VisualSP can improve overall performance and responsiveness of the application. However, it's important for administrators and editors to be aware of this caching behavior to manage user expectations regarding the visibility of updated help content.

Updated on February 14, 2024

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