• Display a policy or feature automatically when a user visits a page

    Challenge: I want the ability to show governance policies or new features to my users when they first visit a location. Solution: Show a dialog to users when they first visit a page. Give them a couple of options (buttons). Something like “Got It” and “Try It”. If they click…

  • I don’t see the administrator menu icon

    If you don’t see the VisualSP administrator menu icon: There are three possible reasons: You do not have Administrator or Editor rights in VisualSP Online. Here are instructions for adding an email to a permissions group. Your email is in the Blocked Users list. Ask your Administrator to unblock your…

  • Install VisualSP Classic using PowerShell

    This article shows the process to install VisualSP Classic using PowerShell. Download the 2016 PowerShell package. Download the 2013 PowerShell package. Download the 2010 Powershell package. You will also need to download the appropriate HelpItem.zip file. The screenshots shown below point out how the script works and how each step...
  • Start a Free Trial of VisualSP Classic

    VisualSP provides SharePoint end users with on-demand and in-context help and guidance. To see how it works and how it can help your team, get the 30-day free trial. To download a free trial, visit Visualsp.com and find the Download Free Trial button under Products & Services menu item. Navigate...
  • Properties / Options available for Help Items in VisualSP

    There are a few required properties and lots of optional properties when creating your help items in VisualSP.   Learn how each of them work so you can use it to help with your business needs. Overview of the options available when setting up a help item
  • Customize the help tab in VisualSP Online

    VisualSP Subscription Administrators can customize the look and feel of VisualSP through the Manage My Subscription > Application Settings page to make the application blend in better with your environment. Application Settings Go to the hamburger menu and select Manage My Subscription. Scroll down to the Application Settings section. Here…

  • Administrator menu in VisualSP Online

    The administrator menu in VisualSP Online gets you access to manage your subscription, view analytics as well as managing the help items in the subscription.

  • The .APPLICATION file can not be downloaded

    Issue: The .APPLICATION file can not be downloaded – VisualSP Online site collection installer Edge Extension\Safari Extension Cause: Windows bug exposed when you are using a proxy server and you bypass the proxy for local addresses Solution: Install the HotFix and/or apply the workaround presented by Microsoft here: https://support.microsoft.com/en-us/help/952324/fix-you-cannot-download-the–application-file-when-you-deploy-an-appli Diagnostic…