• Auto activation of VisualSP for end users is not working

    • December 4, 2017
    • support_admin
    Problem End users are not automatically activated. The prompt still shows up for them to activate manually. Solution There might be a couple of cookies in the system from a previous deactivation preventing the user from automatically activating. Delete those cookies to reactivate the auto-activation. Open the browser dev tools...

  • Permission levels (roles) in VisualSP Online

    • December 5, 2017
    • support_admin
    Explanation of the different roles VisualSP Online Help System administrators can assign users to assist with the management of VisualSP: Subscription Administrators Full access to the subscription and can specifically do the following: Manage users Manage permissions for all app scopes and create/delete security groups for all app scopes View...

  • Use our Installation Wizard to Install or Uninstall VisualSP

    • December 20, 2017
    • support_admin
    Download the VisualSP Installation Wizard Click the VisualSP Help tab Click the hamburger menu Click Manage My Subscription Click the Install Application button. If you don't have VisualSP deployed to your browser yet, you can download the Installation Wizard here. Installation VisualSP can be installed on a site collection or...

  • Deploy VisualSP to SharePoint On-Premises via PowerShell

    • January 9, 2018
    • support_admin
    Activating VisualSP throughout a SharePoint farm is a three-step process: Deploy to web applications Enter Subscription ID Activate the feature on the site collections To deploy to all web applications and activate in all site collections in the SharePoint farm: Download the following 2 files and save in C:\temp\ on...

  • VisualSP FAQ (Frequently Asked Questions)

    • February 5, 2018
    • support_admin

    About VisualSP What exactly is the VisualSP Help System? Our Help System provides in-context, on-demand help to SharePoint, Microsoft 365, and other browser-based applications. It provides walkthroughs, task based video tutorials, tips sheets and annotated screenshots to help users when they need it most. In addition, it has the capability…

  • The .APPLICATION file can not be downloaded

    • support_admin

    Issue: The .APPLICATION file can not be downloaded – VisualSP Online site collection installer Edge Extension\Safari Extension Cause: Windows bug exposed when you are using a proxy server and you bypass the proxy for local addresses Solution: Install the HotFix and/or apply the workaround presented by Microsoft here: https://support.microsoft.com/en-us/help/952324/fix-you-cannot-download-the–application-file-when-you-deploy-an-appli Diagnostic…

  • Administrator menu in VisualSP Online

    • February 8, 2018
    • support_admin

    The administrator menu in VisualSP Online gets you access to manage your subscription, view analytics as well as managing the help items in the subscription.

  • Customize the help tab in VisualSP

    • February 9, 2018
    • support_admin
    VisualSP Subscription Administrators can customize the look and feel of VisualSP through the Manage My Subscription > Application Settings page to make the application blend in better with your environment. Application Settings Go to the hamburger menu and select Manage My Subscription. Scroll down to the Application Settings section. Here...
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