• Auto activation of VisualSP for end users is not working

    • December 4, 2017
    • support_admin
    Problem End users are not automatically activated. The prompt still shows up for them to activate manually. Solution There might be a couple of cookies in the system from a previous deactivation preventing the user from automatically activating. Delete those cookies to reactivate the auto-activation. Open the browser dev tools...

  • Permission levels (roles) in VisualSP Online

    • December 5, 2017
    • support_admin
    Explanation of the different roles VisualSP Digital Adoption Platform (DAP) administrators can assign users to assist with the management of VisualSP: Subscription Administrators Full access to the subscription and can specifically do the following: Manage users Manage permissions for all app scopes and create/delete security groups for all app scopes...

  • Deploy VisualSP to SharePoint On-Premises via PowerShell

    • January 9, 2018
    • support_admin
    Overview Deploying VisualSP to your on-prem SharePoint farm(s) can be summarized as follows: Download and add the WSP to your farm via Powershell Deploy to web applications and enter the Subscription ID via SharePoint Central Admin Activate the feature on the appropriate site collections (all or individual sites) If your farm...

  • VisualSP FAQ (Frequently Asked Questions)

    • February 5, 2018
    • support_admin

    About VisualSP Which web applications is the VisualSP help system available for? VisualSP is specifically designed to integrate with the Microsoft eco-system (Microsoft Dynamics 365, SharePoint, M365…). However, having deeper integration with Microsoft doesn’t mean you are limited to only Microsoft apps. It is easy to expand your VisualSP environment…

  • The .APPLICATION file can not be downloaded

    • February 7, 2018
    • support_admin
    This support article addresses a common issue encountered with the VisualSP Online site collection installer, specifically regarding the inability to download the .APPLICATION file. Users may experience frustration when attempting to download this essential file for installation due to a Windows bug that manifests when using a proxy server and...

  • Administrator menu in VisualSP Online

    • February 8, 2018
    • support_admin
    Navigating through the administrator menu in VisualSP Online is a powerful tool that empowers subscription admins with comprehensive control over their subscription. To access the administrator menu, follow these steps: Open the Help Panel: Begin by clicking on the "Help" tab that you will see in your browser window. Click...

  • Customize the help tab in VisualSP

    • February 9, 2018
    • support_admin
    VisualSP Subscription Administrators can customize the look and feel of VisualSP through the Manage My Subscription > Application Settings page to make the application blend in better with your environment. To get to the configuration settings, go to the hamburger menu and select Manage My Subscription. Select Look and Feel...

  • Automatically Show Help Items when a User Visits a Page

    • support_admin
    Any help item can be configured to automatically appear on any page one or more times when a user visits that type of page. For example, you can have a help item appear the first 5 times a user visits a certain page. You can configure this in the Help...

  • VisualSP Managment Menu is Missing

    • March 11, 2018
    • support_admin
    If the VisualSP management menu ellipses are nowhere to be found on your interface, this brief guide is here to assist. Follow these concise steps to locate and access the management menu icon. There are three possible reasons: You do not have Administrator or Editor rights in VisualSP. Here are...

  • Hello world!

    • November 28, 2017
      • Uncategorized
    • support_admin

    Welcome to WordPress. This is your first post. Edit or delete it, then start writing!