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Analytics page has an error message

Applies to: VisualSP

You go to the VisualSP analytics page and you see this error:

When encountering this error, it's important to troubleshoot the issue efficiently for a seamless user experience. One common culprit for this error is the presence of an ad blocker extension in your web browser. Ad blockers are designed to prevent the display of unwanted advertisements, but sometimes they may inadvertently interfere with legitimate scripts and functionalities on certain websites, including VisualSP.

To resolve this issue, follow these steps:

1. Identify the Ad Blocker: If you encounter the error, check if you have an ad blocker extension installed in your browser. Popular ones include AdBlock, uBlock Origin, or AdBlock Plus.

2. Disable the Ad Blocker: Temporarily disable the ad blocker and refresh the VisualSP analytics page. This can be done by accessing your browser's extensions or add-ons settings. After disabling the ad blocker, revisit the page to see if the error persists.

3. Testing and Verification: After disabling the ad blocker, thoroughly test the VisualSP analytics page to ensure that the error has been resolved. Navigate through different sections of the analytics to verify that all functionalities are working as expected.

4. Whitelist VisualSP: If the error is resolved after disabling the ad blocker, consider whitelisting VisualSP in your ad blocker settings. This ensures that the legitimate scripts and resources from VisualSP are not blocked in the future while still allowing you to enjoy the benefits of ad blocking on other websites.

By following these steps, you can effectively address the error on the VisualSP analytics page caused by ad blocker extensions. Keep in mind that periodically reviewing and updating your ad blocker settings can help prevent similar issues on other websites, ensuring a smooth browsing experience.

Updated on January 8, 2024

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