Help items can be exported as a whole as a CSV file. This is helpful if you need to analyze or report on your catalog of help items. If you have custom help items that you want to move to another farm, or would like to backup your help content, you will need to export your help items as a .json file, which is the required file format for importing back into VisualSP. Read our support article Export/Import the Help item JSON file for more information.
To Export Help items as a CSV file:
- From the VisualSP Help panel, click on the hamburger menu and select Manage All Items.
- If you want to export ALL Help items, click on the "Export" icon at the bottom of the screen.
- You can also download only a specific scope by clicking the All Applications drop down and selecting a different application scope.
- Click the Export button.
- A .csv file will be downloaded to your computer.
Open the CSV file in Excel to analyze or report on your help item content.