How and why to use the ‘hide VisualSP tab’ functionality

There could be situations where you, as a VisualSP Subscription Admin, would like to have the functionality of inline help and auto-load Help content but to also hide the VisualSP Help tab from your users. For example, maybe your business needs are to provide help to your users through the use of inline help, or to use auto-load banners for important announcements but you have a strict 'look and feel' policy that doesn't allow for the addition of the help tab, itself. There is a way to have the best of both worlds - utilize VisualSP's functionality but also to hide the Help tab from users. Here's how.

Hiding the VisualSP Help tab from your users

In the Help panel menu, click the e ellipses then click Manage My Subscription and click the Applications > Configure Applications tab.

Select the desired application from the Directory (left) or select Batch Edit from the bottom

Toggle the Hide VisualSP Tab for Selected Application to 'Yes'

When you are finished, be sure to click the Save Settings button at the bottom of the page to save your selections.

At this point, the VisualSP Help tab will be hidden from your users. However, for VisualSP Administrators, the help tab will still be visible in dark mode:

This allows you to still make updates, schedule Help items to auto-load, or create new inline Help items that will still appear even when the VisualSP Help Tab is hidden.

Disable the VisualSP Tab

You may have a scenario where you are hiding VisualSP in certain applications and you would also like to hide those applications from appearing in the application drop down that your users see in the Item Gallery:

We can configure that in the backend for your subscription. Just send a list of the applications where you would like to disable VisualSP to [email protected] and we will configure it for you.