The “Users” screen
As a VisualSP Subscription Administrator, you have control over who has access to your VisualSP licensed content on the Users...
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How Group headings work in the Help panel
In the process of creating comprehensive documentation or content in the Editor window, organizing information is paramount. Group headings play... -
10 tips to get the most out of inline help
An exciting feature in VisualSP is the ability to place inline help (also known as tool tips) right where your... -
Inline help examples from the internet
Inline help has become a ubiquitous feature across websites, offering users assistance exactly when and where they need it. As... -
How to select a pop up window with the Element Selector tool
When creating a walkthrough in VisualSP, accurately selecting elements within pop-up windows is essential for providing precise instructions to users.... -
“DTD is prohibited in this XML document” error
Users encountering an error during VisualSP installation at the Validating Information screen may experience a setback in the process. This... -
Add CSS to a Help item
CSS can be used in the design and layout of VisualSP Rich HTML and Walkthrough Help items. There are some... -
VisualSP deployment best practices
Congratulations! You've made the smart decision to use VisualSP to provide in-context support to your users. The next thing to... -
Drop-downs in the Editor window are out-of-scale
Users experiencing issues with drop-down selectors appearing out-of-scale in the Editor window, particularly when using the Chrome browser, may find... -
Import a list of licensed users
If you have more users than licenses, you can restrict who can see licensed content by importing a list of...
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