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Build Your First Help Items

Applies to: VisualSP

Congrats on installing VisualSP! You already have access to hundreds of helpful content items we provide. Now, it’s time to create your own custom help items.

Here’s how to get started simply:

Next steps on your journey:

  • Make banners for announcements that appear on specific sites and times.
  • Add videos from places like YouTube or MS Stream directly into the help panel.
  • Place inline help icons right where users need tips or answers to common questions.
  • Build interactive walkthroughs for onboarding or guiding users step-by-step.

These tools let you deliver just-in-time help, making it easy for users to learn without searching.

All of these content items you create or post become source material for the Ask Vic assistant. Interested in creating custom prompts / questions to show your users as they browse and work?

Updated on August 27, 2025

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