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Hide the help tab from blocked or anonymous users

Applies to: VisualSP Online
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If you have more users than licenses and would like to hide the VisualSP Help tab from all those users who don’t have licenses, or just hide the Help tab from a single user, you can now do that.

Your first decision point is to decide if you want to hide the help tab from everyone who doesn’t have a license. This would require that we turn on Block New Users and Hide Tab from Unlicensed Users for your subscription.

You can view how this is configured in your subscription by going to Manage My Subscription > Manage Subscription and scrolling down to the Users section. These two tabs aren’t editable by Subscription Administrators. You will need to email us at support@visualsp.com to configure these for you. You will also want to make sure that you have uploaded a list of users you would like to assign a license to.

Once your subscription has been configured, anyone who isn’t included in the Subscription list will not see the Help tab.

If you would like to hide the Help tab from one or more users, but not from all unlicensed users, we will need to configure your subscription to Hide Tab from Unlicensed Users, but not Block New Users:

Once your subscription is configured this way you can go to Manage My Subscription > Users > Blocked Users and click on +Add User to add users individually. You can also create a CSV file of FirstName, LastName, Email and clicking Import Blocked Users to upload your blocked users in bulk.

Once your subscription has been configured, anyone who is in the Blocked Users list will not see the Help tab.

Updated on November 6, 2019

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