Streamlining user support and ensuring consistent guidance across various Microsoft 365 applications and scopes is essential for maximizing productivity and minimizing user frustration. In response to this need, VisualSP offers a simple yet powerful solution: the ability to display a Help item globally across all Microsoft 365 scopes. By leveraging this functionality, administrators can effortlessly disseminate critical information, instructions, or resources to users regardless of the specific application they are using. In this support article, we explore the process of creating and deploying Help items globally, empowering administrators to enhance user experience and streamline support efforts across the Microsoft 365 ecosystem.
You can easily do this within the Help item editor by clicking on the Application Scope drop down and selecting Everywhere.
When you save your Help item, it will now appear across all scopes within Microsoft 365.
Click here to learn how to Display a Help item across all SharePoint Online scopes.
By utilizing the feature to display Help items globally across all Microsoft 365 scopes, administrators can effectively centralize and disseminate essential information to users, regardless of the specific application being used. This capability not only streamlines support efforts but also ensures consistency in guidance, reducing confusion and enhancing user proficiency across the Microsoft 365 ecosystem. With the ability to easily create and deploy Help items globally, organizations can foster a more cohesive and productive user experience, ultimately driving greater efficiency and satisfaction within their Microsoft 365 environment.