Walkthroughs are an excellent way to guide users through Microsoft 365 applications, providing step-by-step instructions for enhanced productivity. However, there are limitations to consider, particularly when using Word, Excel, or PowerPoint Online. These applications utilize iFrames for their interfaces, which are not supported by our application. As a result, walkthroughs are not available for these online document editing spaces.
This also means that neither out-of-the-box nor custom walkthroughs are possible within these workspaces.
While walkthroughs are a powerful tool for enhancing user experience and productivity in Microsoft 365, limitations exist when it comes to online document editing in Word, Excel, and PowerPoint. The use of iFrames in these interfaces prevents the implementation of walkthroughs within these workspaces. However, by understanding these limitations and exploring alternative solutions, such as contextual help or training resources, you can continue to support and guide users effectively in their Microsoft 365 experience.