October 3, 2025
- Added a subscription settings option to disable the Microsoft MCP RAG search when submitting prompts.
- Added the ability to disable AI RAG tools (Help Item Search, Web Content Fetcher, Microsoft MCP Search) at the prompt level via settings.
September 25, 2025
- Added the ability to disable the user prompt (and suggested prompts) from Ask Vic making it so that only system and subscription created prompts can be submitted.
- Added the ability to disable the help item RAG search integration when using Ask Vic to submit prompts.
- Fixed an issue preventing users with the App Administrator permission from being able to manage prompts.
- Fixed an issue with the application scopes dropdown when editing prompts as an Editor or App Administrator.
September 18, 2025
- Added a new quick filter option to the all help items gallery page to show only those items with the MSLP (Microsoft Learning Pathways) Keyword term assigned to them.
- Removed the Microsoft Clarity ID environment variable from the VisualSP for Microsoft Dynamics 365 managed solution.
- Changed the load behavior for the Microsoft Clarity script so that it only loads the script if the associated subscription is valid.
- Updated the Ask Vic RAG search of help items so that applies Content Pack filtering to results when responding to prompts.
September 4, 2025
- Add a new quick view button to the help item gallery page to allow viewing most recently modified items first.
- Increased the start size of the Ask Vic prompt box and added a highlight to improve awareness.
- Improved element selector functionality when working with shadow DOM and slot elements.
- Fixed an issue with help item links in rich text help items that lose their default style color when viewed.
- Fixed an issue when selecting elements that contain illegal characters in the ID.
August 14, 2025
- Replaced dialog control glyph icons with SVG icons.
- Fixed issue with saving a system help item as a modified copy that was resulting in the created date and user getting reset from the original value.
- Removed the header and footer from the feedback page when used as a help item in a dialog.
July 24, 2025
- Integrated the Microsoft Learn MCP into Ask Vic responses.
- Fixed issue with TSI override application scope detection logic.
- Fixed issue with Copilot and Excel application scope detection logic.
- Added warning dialog when attempting to preview a help item or use the element selector from a disconnected editor window.
- Fixed issue with walkthrough bubbles showing a scrollbar when only a title is provided.
July 10, 2025
- Fixed an issue with some VisualSP specific CSS styles that were being overridden by embedded PowerBI reports in some Dynamics environments.
- Fixed an issue with search analytics that was resulting in no data being stored for searches.
- Fixed an issue with the application scope editor in which some URL filters were not properly cleared when switching or adding scopes.
June 19, 2025
- Renamed the AI Assistant to Ask Vic.
- Renamed the Ask Vic browser extension to VisualSP to avoid confusion with the Ask Vic AI features.
- Removed the search prompt from the main Ask Vic chat panel.
- Upgraded the Ask Vic AI model from gpt-4o-mini to gpt-4.1-mini.
- Fixed CSP policies to allow sites like meta.ai to load properly when force installed.
- Fixed issue with bulleted items in walkthrough bubbles not showing properly on some sites.
- Fixed issue with the metadata terms incorrectly showing a partner's parent subscription terms when editing a child subscription help item.
May 29, 2025
- PowerBI Government now recognized as a valid PowerBI application scope.
- Fixed an issue with long text in the tab that resulted in the text overflowing outside the boundaries of the tab.
- Created new AI application scopes to the "AI Platforms" application group for the following AI platforms: Grok, Deepseek, Claude, Gemini, Meta AI, Midjourney
- Created a Discord application scope to the "SaaS" application group.
- Moved ChatGPT, Copilot, and Copilot Studio to the new "AI Platforms" application scope group.
May 22, 2025
- Updated element selector to improve reselection logic and accuracy.
- Fixed how the Poppins font is loaded from google to avoid loading unnecessary fonts and attempted duplicate loads.
- Fixed an issue with the walkthrough step bubble that would result in content expanding beyond the browser height and offscreen.
- Adjusted Trusted Script Install overrides to include connect-src CSP policies in order to enable support for Microsoft Clarity on locked down sites.
May 9, 2025
- Added support for help item auto-load patterns to utilize Days, Weekdays, and Weekends in addition to the exiting Page Loads functionality. This will enable users to specify that a help item should auto-load once per day within the given specified range rather than relying on the page load count.
- Fixed issue with auto-load items not auto-loading if no items were previously blocked (regression from 5/1 release).
- Fixed issue with AI Assistant audience and admin security filters preventing the submission of prompts.
May 1, 2025
- Added support for the AI Assistant to be able to scan Microsoft Word Online documents opened in the Reader View.
- Updated jQuery to 3.7.1.
- Added Trusted Script Install support for Power Apps due to Microsoft changes that block unknown iFrames from loading on the page.
- Adjusted the Outlook Task application scope to use the To Do application scope due to the replacement by Microsoft of the Tasks application with the To Do application.
- Fixed a bug with the inline help "Remove Icon After View" functionality which was preventing the icon from actually being removed once the user viewed the help item.
April 10, 2025
- Added support to the AI Assistant for reading Google Docs data when running a prompt against the current page context.
- Improved error handling and support for Azure Search integration with the AI Assistant.
- Fixed a bug that prevented users with Site Editor rights from being able to set the Publish state of an item(s) via the All Items page.
- Fixed a bug that resulted in a poor page performance when a user is not activated.
April 3, 2025
- Fixed issue with AI Assistant DAP integration which resulted in returned help items rendering an invalid ID.
- Fixed issue with non-breaking spaces ( ) appearing in AI Assistant prompt output.
March 27, 2025
- Added integration with DAP help items to the AI Assistant allowing prompt responses to utilize help content for the response generation as well as providing links to related content.
- Added a search option to the main AI Assistant panel allowing users to search for predefined prompts.
- Added a Thank You for Installing page after installing the Edge or Chrome browser extension from the corresponding store.
- Fixed issue with Google Workspace auto-activation detection logic due to Google Workspace changes.
- Fixed issue that prevented partner editors from selecting partner managed groups when editing a help item.
- Fixed Stream, Copilot, and M365 application scope detection logic to address changes Microsoft made to domains and paths.
- Fixed issue with viewing rich text and banner content on dark mode sites such as can be enabled with Microsoft Outlook.
- Changed main tab visibility logic to prevent showing the tab if the activated user is blocked from a subscription that has prevented the tab from being shown to unlicensed users.
- Fixed issue with saving a call-to-action event handler in a help item walkthrough.
- Fixed issue that occurred when hitting enter while editing prompt token values in the edit prompt preview window which resulted in the clear data dialog appearing.
March 11, 2025
- Added application scopes for Airtable and ChatGPT.
March 6, 2025
- Adjusted the revert help item warning dialog to make it more obvious that changes made will be irreversible.
- Adjusted the order of the tokens in the token editor when submitting a prompt in the AI Assistant. The token order now reflects the order in which the tokens appear in the prompt.
- Fixed an issue with the one-time-password field inputs throughout various forms which resulted in the OTP being resent when hitting the enter key.
- Adjusted prompt titles of spotlight items in the AI Assistant so that they wrap properly.
- Added Cloudflare Turnstile support for all forms that submit emails
- Fixed an issue with the AI Assistant group display if prompts that target an element are not available.
- Added prompt usage to the prompt editor page.
- Added support for inline help items and auto-load help items to be loaded when the default tab experience is the AI Assistant.
- Fixed issue with Hubspot auto-activation detection logic due to Hubspot changes.
- Fixed issue with user activation persistence when opening management panels in a new window.
February 20, 2025
- Adjusted Trusted Script Install (CSP Override) logic for Power Automate.
February 13, 2025
- Fixed issue that prevented previewing help item banners./li>
February 6, 2025
- Fixed issue with standard users seeing erroneous error in AI Assistant.
- Fixed issue with element selector affecting the ability to drag or otherwise move the inline help item once the target was selected.
- Fixed issue with prompts that are added to multiple groups appearing multiple times in the prompt editor.
January 30, 2025
- Added prompt editor and management capabilities to the AI Assistant allowing subscription editors/administrators to create and edit custom prompts and prompt groups.
- Fixed issue with Application Scope editor that was preventing the saving of the Disable Tab setting.
- Fixed issue that prevented users from altering the email address in the various activation forms.
December 19, 2024
- Added the AI Assistant to the VisualSP tab allowing users to use generative AI to ask questions about the current page, application or general topics and to execute predefined prompts for quick answers to common questions.
- Fixed issue with Microsoft Dynamics integration that resulted in a seemingly broken back button.
December 12, 2024
- Added a feature to simplify Walkthrough Core Properties tab
- Added a feature to rename CSP Override to Trust Script Integration in UI
- Bugfix for ensuring auto-activated Subscription Admin/Editors are always able to see the help tab when tab is hidden from End Users
- Documentation for Security Policy restriction preventing Screenshots in Office Forms
November 21, 2024
- Added a feature to send the activated username to Clarity as a custom tag
- Added a feature to support screenshots in the Walkthrough Recorder
- Added a feature to export content as PDF
November 14, 2024
- Added a feature to support Walkthrough Recorder anytime the Browser Extension is present (fixes priority over Managed Solutions)
- Bugfix for auto-activation of users in Dynamics CRM when using the Managed Solution
October 18, 2024
- Added a feature to support expand/contract the help panel
- Added a feature to support pin/unpin the help panel
- Added several features to simplify the Add Item UI
- Bugfix for duplicate help tabs in M365 pages when using sharing links
- Bugfix for Rich HTML media type not properly bounding embedded images
- Bugfix for failure to load in Power Automate after Microsoft CSP policy change
September 26, 2024
- Added a feature to update our system-wide UI font to 'Poppins' for brand uniformity
- Added a feature to allow Subscription Admins to use MS Clarity to see the browser extension version by tag name
- Bugfix for Partner Admin reactivating after switching subscriptions
- Bugfix for End Users not Auto-Activating in Business Central
September 12, 2024
- Added a feature to merge Applications and Custom Applications in the UI
- Added a feature to highlight the "Everywhere" application scope in dropdown lists
- Added a feature to allow Subscription Admins/Editors to change the application scope of existing items
- Added a feature to allow the bulk change of App Scopes in the Management Panel
- Bugfix for Batch Revert of Modified Help Items
- Bugfix for Dynamics App Scope
- Bugfix for Language Translations when English Translation is not supplied
- Bugfix for Group Names in Custom Applications
- Bugfix for Walkthrough - Allow Dynamic Selectors Logic
August 22, 2024
- Bugfix for required fields in the bulk import of users
- Bugfix for confirmation dialog when deleting a help item
August 15, 2024
- Bugfix for Language Translations of Help Items
August 8, 2024
- Added a feature that would support AI-driven translations of content metadata (title and body) of supported content types.
- Migrated all App Scope configuration settings from Look and Feel > Advanced Options to the Applications tab as a sibling of Custom Applications and Ask Vic configurations
- Renamed the All Applications scope to Everywhere to provide clarity around the supported applications
- Bugfix for Stop Recording feature of the Walkthrough Recorder
August 1, 2024
- Added a feature for CSP Overrides to address limitations on host platforms
- Added a feature to allow Editors to perform a bulk reversion of modified copies of OOB content items back to their original state.
- Bugfix for OneDrive App Scope
- Bugfix for the All Items view that was affecting Subscription Editors and App Admins ability to see all items across every application scope
July 18, 2024
- Added a feature that improves Analytics for Subscription Admins to show qualified ROI views
- Added a feature that automatically populates a default end date for Autoload content
July 11, 2024
- Added a new feature that prevents frames and API calls from being run on every page which results in a reduction in network traffic calls and minimizes conflicts with unsupported applications.
June 27, 2024
- Migrated user related settings to a new 'User Settings' tab in the VisualSP Management Panel
June 13, 2024
- Removed app scopes that have been disabled due to CSP issues from the platform vendor
- Removed the deprecated script tag element from the 'Subscription Identifiers' page of the Management Panel
May 30, 2024
- Added a new feature that allows editors to leverage Stream videos more easily
May 23, 2024
- Added a new feature that allows you to filter help content based on predefined audiences, enhancing the user experience.
April 26, 2024
- Launched the Walkthrough Recorder which records your clicks and creates step-by-step walkthroughs based on those clicks.
- Fixed a bug with autoload items that cross applications.
March 21, 2024
- Added a checklist in the app with steps for getting started & deployment.
- Added a fix to make walkthroughs visible on copilot.microsoft.com
- Added the ability for the help tab to be minimized for end users and/or admins and editors.
March 15, 2024
What's new- Fixed an issue preventing the editing of multiple Ask Vic URL rules at the same time.
March 7, 2024
What's new- Copilot Dedicated Help Tab & Customizable Guidance: Users navigating to copilot.microsoft.com will see a dedicated help tab, providing immediate, context-sensitive support. Subscription admins now can craft and customize governance guidance along with how-to instructions specifically for Microsoft Copilot users, enabling a tailored support experience that empowers users to confidently leverage the full potential of Microsoft Copilot.
January 11, 2024
What's New- Subscription Admins can now deploy the CRM solution without the need to enter the subscription ID in XML.
- Subscription Admins can now hide all inline help and autoload items until launch day.
- Subscription Admins can now set the subscription ID in the Dynamics solution without editing the XML.
December 21, 2023
What's New- Added an app scope for Power Platform Admin Center.
- Added additional view / filter shortcut buttons on the Manage all items screen.
December 7, 2023
What's New- Fixed bug that prevented VisualSP from replacing the default M365 ? help icon on the suite bar.
November 16, 2023
What's New- Fixed bug where the AI generator didn't work for a user with Editor privileges.
September 28, 2023
What's New- Major redesign of the Help Editor and Subscription Management pages.
September 14, 2023
What's New- Help panel styling modernized.
September 7, 2023
What's New- New Feature - Use dynamic tokens to surface your logo automatically in help banners. Learn more.
August 3, 2023
What's New- You can now auto-activate through ServiceNow, SalesForce, and HubSpot. Learn more.
May 25, 2023
What's New- New Feature - sort users by last access date. Learn more.
May 4, 2023
What's New- New Feature - Added new URL Filter 'Does not contain'. Learn more.
April 27, 2023
What's New- Bug fix - Copy help item link not working when in a Word document
February 23, 2023
What's New- Bug fix - share a link to a doc that opens an office app gets 2 help tabs
January 17, 2023
What's New- Bug fix - Editor window flashes open, then closes, in Power Apps
- Bug fix - SharePoint 2023 and 2016 lost the Document library scope
December 22, 2022
What's New- Bug fix - Deleting first step of walkthrough breaks editor
December 8, 2022
What's New- Bug fix - VisualSP tab not displaying in Dynamics 365 managed solution
November 11, 2022
What's New- New Feature - Main Panel Advanced Properties for advanced configuration of UI elements in the VisualSP Help Panel. Learn more.
November 10, 2022
What's New- Updated Dynamics Managed Solution package to address changes introduced through Microsoft update
- Download the updated VisualSP Dynamics Managed Solution package
November 3, 2022
What's New- Bug fix - 'All Export' of Analytics data sometimes shows as disabled
November 1, 2022
What's New- Bug fix - Performance issue when many inline help items loaded
October 27, 2022
What's New- Bug fix - Replacing the M365 Help icon fix
- Removed support for Internet Explorer to align ourselves with Microsoft's IE end of life
October 13, 2022
What's New- Bug fix - Invalid HTML element ID breaks element selector
- Bug fix - Open up editors for look and feel to system subscriptions
September 22, 2022
What's New- Bug fix - Walkthrough builder full view causes menu items to overlap
- Bug fix - Walkthrough advances but previous step doesn't close
- Bug fix - Stylesheet doesn't load properly when going to classic list view page from web part page
- Change the default start date for auto-show items to today's date
- Bug fix - default CSS naming convention was in conflict with a 3rd party tool that caused it to loop
September 15, 2022
What's New- Bug fix - URL filter not working when in iFrame.
September 8, 2022
What's New- Bug fix - Viewing a help item from the tab in the management dialog closes the dialog.
September 5, 2022
What's New- VisualSP now supports using inline help and walkthroughs in an iFrame. Learn more.
August 25, 2022
What's New- Bug fix - Editor window closes when inline icon is clicked
- Bug fix - Help item management panel immediately closes when opening after closing a viewed help item
- Bug fix - Help panel isn't refreshed when editing in power apps
July 28, 2022
What's New- Bug fix - Outlook Walkthrough bug
July 21, 2022
What's New- Additional filtering options in Dynamics 365. Learn more
- Bug fix - 3rd party application would error when VisualSP is activated
June 30, 2022
What's New- VisualSP is now using a Content Delivery Network. Learn more
June 23, 2022
What's New- You can now change the default walkthrough bubble design at the subscription level. Learn more
- Bug fix - Editor sees error when he goes to the Analytics page
- Bug fix – ‘Hide bubble arrow’ event doesn’t work
- Bug fix – Walkthrough Help Items require English translation before save
- Bug fix – Events not updated when adding a new step
June 13, 2022
What's New- The walkthrough builder now has a toggle to hide the step count. Learn more
June 9, 2022
What's New- Bug fix - Can't edit walkthrough if it's attached to an inline help
- Bug fix - Editor window and banner don't span across entire page when created in accessdenied.aspx
- Walkthrough bubble design updated with a modern style
May 17, 2022
What's New- Updated tab remove text in Teams
- Rework scroll logic for walkthrough element
April 28, 2022
What's New- Bug fix - Element Selector is picking existing inline help item instead of the parent
- Bug fix - Latency in displaying BLOB Help items
April 21, 2022
What's New- Bug fix - Analytics 'Clicks by Help Item' count discrepancy
April 14, 2022
What's New- Bug fix - Banner with a link to a Rich HTML help item doesn't open after the first time
- New filter by browser option. Learn more
- Improved error message output for webpart
- Added toggle to banner configuration to keep auto-load functionality active
- Changed the default location of the banner to the bottom
April 7, 2022
What's New- Bug fix - Help tab no longer appearing in People or To-Do
March 24, 2022
What's New- Bug fix - Default Tab Text displays for Ask Vic URL instead of customer tab text
March 17, 2022
What's New- Add FindTime to the Calendar app scope
- Move the Ask Vic settings section from Subscriptions to Applications page
- Change the default to On for the Block or Enable URLs toggle in the Ask Vic settings
- Bug fix - Help item from parent doesn't show in child subscription
March 10, 2022
What's New- Bug fix - Help tab isn't appearing in SP Lists
March 2, 2022
What's New- Bulk upload help items. Learn more
February 24, 2022
What's New- Added Partner Subscription support. Learn more
- Removed tooltip from M365 VisualSP help icon in suite bar
February 20, 2022
What's New- Bug fix - System generated walkthrough unable to start for unlicensed user
February 15, 2022
What's New- Bug fix - Multipage walkthrough won't display a step on the next page
- Bug fix - Help tab doesn't show up for Power Apps GCC
January 24, 2022
What's New- Include / Exclude URLs for Ask Vic.
- Ask Vic available as an Edge extension.
- Ask Vic available as a Firefox extension.
- Decreased SearchTerms field size to avoid issue with index
- Fixed shared links in VisualSP webpart
January 11, 2022
What's New- Ask Vic Chrome extension, our everywhere application, now available.
- Changed analytics date range to show 3 years of historical data
- Bug fix - Select element in walkthrough builder doesn't work in Outlook scope
December 17, 2021
What's New- Bug fix - Update webpart to handle replacing "+" with space
December 2, 2021
What's New- VisualSP now works in WebContractor
November 26, 2021
What's New- Bug fix - can't save help items with term sets
November 23, 2021
What's New- You can now configure the extension to replace the Dynamics 365 '?' icon with your own custom icon that will open VisualSP instead of the default help content.
- Bug fix - Autoactivation not working in Outlook scope
October 28, 2021
What's New- VisualSP now works in Hubspot
October 1, 2021
What's New- Help tab will display a move icon when you hover over it
- Bug Fix - show the corresponding foreign language group name associated with a foreign language help item in the help gallery csv file
September 13, 2021
What's New- Banners can be triggered by an inline help icon. Learn more
- Bug fix - "Remove icon after view" doesn't work in Outlook scope
- Bug fix - Adding a border or highlight only works when adding a delay
September 2, 2021
What's New- Make inline help icons visible when trying to place a new icon
August 20, 2021
What's New- Resolved conflict with SPARK Forms Builder
August 10, 2021
What's New- Bug fix - Help items were showing up in wrong scope
- Bug fix - Analytics table counts were showing page count instead of cumulative count
July 28, 2021
What's New- Bug fix - Clicking the trash can in the help panel doesn't clear the cache
July 26, 2021
What's New- Bug fix - Power Automate hook changed so VSP tab stopped showing up
July 22, 2021
What's New- Added text to Manage My Subscription page with link to new web part
- Bug fix: Help items in gallery were missing the share icon
July 19, 2021
What's New- Bug fix - Walkthrough Help selector button links to a blank page
July 15, 2021
What's New- Bug fix - draft help items do not show the 'draft' label when they are Spotlighted
- Added app scope notification to top of editor window
- Bug fix - 'Show in new window' can't be toggled off for call-to-action event
July 2, 2021
What's New- Bug fix - error saving modified Help item if original help item deleted
- Bug fix - anonymous users not seeing help items
June 29, 2021
What's New- Bug fix - draft items show up for end users
June 28, 2021
What's New- Increased size of Help Item Group Description field to 1024 characters. size of Help Item Group Description field to 1024 characters.
June 25, 2021
What's New- Bug fix - When creating a help item, group name doesn't get saved
- Added a Revert Group option to the help item group management page
June 23, 2021
What's New- VisualSP Web Part available. Lean more
June 16, 2021
What's New- Allow dynamic selectors when building a walkthrough. Learn more
- Bug fix - Creating a permission group through the Teams interface throws an error
June 10, 2021
- Bug fix - when help items are clicked on from the help item gallery, they don't appear
June 3, 2021
What's New- Make an inline help icon or button pulse, then disappear. Learn more
- Bug fix - in Teams desktop, clicking a PDF help item would open a blank screen and download the file
- Performance improvements with search
- Bug fix - custom group names loose their association with custom help items
May 29, 2021
What's New- Bug fix - Dynamics was removing CSS from help items
- Bug fix - 'draft' icon doesn't appear when a help item is un-published through the Teams browser app
May 24, 2021
What's New- Bug fix: Installation wizard errors when installing
May 19, 2021
What's New- Tag your help items with custom metadata using the VisualSP Term Store. Learn more
- Bug fix - When the Help editor screen is maximized and the Show CTA toggle is selected, unable to interact with manage button fields
- Bug fix - Some video help items wouldn't display when launched from the Help gallery
- Bug fix - Unable to sort help items from A to Z, or by modified date
- Bug fix: Saving a new help item without assigning a term throws an error
- Bug fix - Term tag isn't copied over when Help item is created or copied as new
- Bug fix - SPFx Web Part. Issues with search query that included numbers
- Bug fix - Preview button doesn't show changes
- Bug fix - The Revert to Original button causes an error message
- Bug fix - The Terms Set is disappearing from the list of term sets after being added to a new help item
- Bug fix - Deleted term remains in term list
- Change Editor profile so that they can't delete terms or term sets
April 22, 2021
What's New- Bug fix - unable to scroll through Groups before saving a walkthrough
- Bug fix - background color of a template didn't come across when creating a banner from a template
- Bug fix - Rich HTML content of a help item didn't display when previewed
- Bug fix - when giving a template a negative 'Position in group' attribute, re-orders the group to be the first tab
- Bug fix - the Save button is always active on certain Rich HTML help items
April 15, 2021
What's New- Bug fix - creating a new Application Group throws an error
- Updated text for Show Next Button
- Suppressed Help tab from page print
- Bug fix - Rich HTML Help items were unable to load on iPhones
- Bug fix - previously viewed icon doesn't display in Teams desktop app
April 8, 2021
What's New- Changed the description under the 'Autoshow on load' field
April 2, 2021
What's New- You can now disable the Help tab from flashing when a new help item is added. Learn more
April 1, 2021
What's New- Bug fix - Last Viewed icon wasn't appearing in the Help Items gallery after a help item was viewed
- Bug fix - no tool tip appears when the tab text is set to default
- Changed Viva support to only show the tab in the desktop app to avoid the double tab issue
- Bug fix - error appears in the main panel if no help items are available
March 26, 2021
What's New- The VisualSP Teams app now supports Viva Connections.
March 20, 2021
What's New- The Call-to-Action button configuration has been moved to the Core Properties section of the Editor window. This makes the call-to-action configuration workflow more intuitive. Learn more
- Inline help icons can be configured to display as a button. Learn more
- Added Preview from Here button to walkthrough
- Tooltip help added to Reset button
- Bug fix - editor window would flash open when previewing a help item
- Increase hover time before drawer opens
- Remove walkthrough and banner templates when context is Teams
- Bug fix - message that an item is saved successfully is blank
- Limit characters in CTA button to 20 character; add text below field to that affect
- Bug fix - no help items were being displayed in the dropdown for the Open Help Item activity
February 26, 2021
What's New- New Help Item template gallery is now available. Learn more
January 28, 2021
What's New- VisualSP now supports the gov.flow app scope
- Bug fix - memory leak that was occurring when viewing the dynamics site with multiple inline help icons
- Bug fix - Help items are not displayed in different languages
January 7, 2021
What's New- Analytics now displays a column with the date a search term or help item was last viewed. Learn more
- Last Viewed/Searched column added to analytics
December 28, 2020
What's New- Add a Call to Action link in a Banner. Learn more
December 21, 2020
What's New- Bug fix - auto-activation not working in Dynamics, M365 Home page, SharePoint home page, Teams web app, Yammer, Office Admin center, Outlook, Stream, Power Apps, Planner, Project, Delve, Security, and Compliance
November 17, 2020
What's New- There is now a toggle to expand the Help gallery view
- Bug fix – Help item gallery wasn’t displaying content when page is set to display anything less than 50 items per page
- Bug fix - Forms scope changed so Forms content wasn't showing
November 12, 2020
What's New- VisualSP Editors can now Spotlight a help item to make it appear at the top of the Help panel for ultimate exposure. Learn more
- VisualSP Editors can now edit help items from within the Help Item Gallery in scopes in which they have been assigned Edit privileges
- The search results page now has a button so that users can easily leave feedback if they can't find the Help they were looking for
November 5, 2020
What's New- You can now add a feedback form as a help item. Learn more
October 29, 2020
What's New- View ROI numbers on the Analytics page in UK pounds
- App scope column added to search analytics screen
- Teams mobile view will open help items in new window
October 8, 2020
What's New- The Analytics page now displays ROI numbers
- The banner help template now has a pallet of colors to choose from
- Bug fix - help items didn't change between communications home page and doc library
- Updated mobile view for Teams
September 21, 2020
What's New- Added a button to 'Add a help item' directly from within the Teams app
- New application scope for MS Lists
September 4, 2020
What's New- Added new application scope for Project
August 6, 2020
What's New- Bug fix - Closing the Editor window will prompt you to save your help item
- Bug fix - VSP tab not appearing when user opens a PowerApp
July 23, 2020
What's New- Added CSS styling feature to Subscription Management page
June 25, 2020
What's New- Bug fix - ability to insert help item link in Teams
- Bug fix - Group names were not sticking
June 11, 2020
What's New- Added a toggle on the Manage All Help Items page to switch between Admin and end-user views
May 28, 2020
What's New- Removed 'SharePoint Online Newsfeed' and 'StaffHub' application scopes
- Removed 'Media Type' column from Help item gallery
- Changed help icon automatically to match media type
- Removed 'Windows Media Player' from Media Type
May 18, 2020
What's New- Bug fix - Can't see click data for Activated users
- Bug fix - Disabled application tabs still show in application drop-down
May 14, 2020
What's New- Added functionality to Bulk Hide or Disable the VisualSP tab
- Bug fix - CTA not working in Salesforce
- Moved Banner 'X' so it isn't partially hidden on some pages
- Show a message if the user is about to lose work if they navigate away
May 5, 2020
What's New- Help items can now be shown as a banner
- Help items can be unpublished in bulk. Learn more
- Bug fix - inline help and help items in VSP tab not working in Teams channel tab
- Display message to save work
April 30, 2020
What's New- Bug fix - draft help items appear in Teams
- Renamed O365 to Microsoft 365
March 27, 2020
What's New- Added support for additional languages
- Bug fix - a help item couldn't be deleted from the Help items gallery
March 19,2020
What's New- Auto Show On Load can now be configured to show multiple times. Learn more
- Removed walkthrough numbering when a single step
- Added an advanced section on the Manage Subscription page, under the Look and Feel section, to allow admins to create custom tab text for each application
March 12, 2020
What's New- Our Help Item Template Gallery now has a link to it from the Help editor window